Privacy Policy Home Privacy Policy

Check-in/out Policy:

  • Check in: from 14:00;
  • Check out: no later than 12:00;
  • Early check-in: subject to room availability.

Late check-out policy:

  • Late check-out is subject to room availability
  • 12:00 to 17:00 check-out: 50% room rate surcharge
  • After 17:00 check-out: 100% room rate surcharge

Guarantee Policy:

  • A valid credit card and first night room charge will be deposited upon booking;
  • For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.

Cancellation/Amendment Policy:

  • If cancellation/amendment is made 7 days prior to your arrival date, no fee will be charged.
  • If cancellation/amendment is made within 7 days, including reservations made within 7 days of your arrival, 100% room rate and tax will be charged
  • In case of no-show, 100% room rate and tax will be charged

Payment method:

  • We’re accepting all payment method by credit cards or cash as Dollar, Euro, pound, VND and so on, If you payment by any type of cards will be surcharge 3% for Local bank Fee 

Children and Extra Adult Policy:

  • Child under 5yr: free of charge;
  • Child from 5yr or extra Adult: surcharge $20/person/room/night 

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